This post is part of the Partner Spotlight series. Every week for the next few months I will be highlighting a trusted professional in my network who provides me with outstanding service.
Insurance is one of those things that you don’t really think about it until you need it. At least that’s how I am. And when you do need it, it seems like the only option is to endure mediocre/terrible customer service, lots of paperwork, and lots of headaches.
Well, the paperwork may not be going away but I now actually enjoy working with my insurance agent. That’s because I work with Kara DeWitt.
Kara owns DeWitt Insurance Group along with her husband, Jim. Kara handles the property/casualty and business insurance side of the company.
Kara is truly a gem. She not only knows her stuff, but she works tirelessly for her clients to make sure they always get the best rates without sacrificing coverage, and she really goes out of her way to help her clients. Her clients get her cell phone number, and she works all hours of the day and night to make sure she is available for help. She communicates via text, phone, email, and Facebook which is pretty unusual for an insurance agent. It makes her very easy to work with.
I’ve referred many of my friends to Kara, often with a time-critical need. She has often worked weekends and evenings to finish applications or make sure the right paperwork goes through on time and has visited my friends in their homes so they are not inconvenienced. In short, Kara’s customer service is ridiculously great.
Kara provides my home, auto, and business insurance and I’ve never been happier with my agent. From her flexibility and availability to her reminders when I need to pay attention to renewals to her deep knowledge of her products, Kara is truly the best.
If you are not 100% happy with your insurance agent, stop messing around and call Kara DeWitt at 317.695.2046 or email her at kara@dewittinsurancegroup.com. I promise you will start to enjoy dealing with your insurance again.
