If I’m not getting referrals, who’s fault is it?

I’m in a number of great networking groups, like BNI and Rainmakers. These groups create an environment where members can refer business to one another and help each other grow and succeed. It’s a great way to bring referrals into your business and I highly recommend joining a group like this. Getting referrals is one of the best ways to market your business.

Many of the members of these groups have an extremely positive attitude, work hard, and continuously improve themselves in order to grow their businesses. They fine-tune their messaging, they give lots of referrals, and they participate in educational opportunities.

Other members, however, join groups like this with the mindset of “what can I get from this?” They show up to meetings but they don’t have a system for giving referrals to others, they don’t have a clear message, and they don’t really invest time into educating their referral team. Then they complain that they are not getting referrals.

If you are not getting referrals from your networking group, here are some things to look at.

  • Are you showing up with at least one referral to give at every meeting?
  • Are you clear and specific about what type of referrals you are looking for?
  • Are you consistent in your message?
  • Is your product or service something that people want to buy?
  • Do you speak well in public?
  • Are you easy to contact via phone, email, etc.?
  • Do you project a positive attitude?
  • Do you have a reputation for being trustworthy?
  • Do you let your personal side show a little bit?

If the answer to any of these questions is “no”, it might be time to evaluate why you are not getting referrals and see what changes you can make.

Many people join networking groups only to quit six months later because they “didn’t get any referrals” from it. In most cases, there is only one person to blame.

Don’t be that person.

Money, time, or magic?

I talk to a lot of business owners who are looking for ways to grow their businesses. It seems that everybody wants to be more successful and is eager for advice on how to do it.

However, I’m surprised at how many of these business owners are looking for magic.

Magic can come in many forms. How about a Facebook fan page? That will bring lots of new customers, right? How about showing up at the occasional networking meeting and exchanging a few business cards? This will lead to lots of great prospects, right? Maybe launching a great new website will do the trick… people will come buy things, right?

I personally don’t put much faith in magic. I prefer to invest either money or time.

When people do one small thing (usually something trendy and related to technology) and expect it to grow their businesses overnight with minimal effort, they are investing in magic. A beautiful new website is a great investment, but it takes time and/or money to make it effective and bring traffic to it. Social media may be a good fit for your business but it typically takes an investment of time to make it really effective.

Some examples of investing money to grow your business:

  • Paying a qualified SEO firm to run a search marketing campaign for you
  • Hiring a ghost blogger to write quality content that grows your tribe and SEO visibility
  • Paying a star employee to run your marketing
  • Paying a qualified website design firm to create a website that encourages conversions and sales

Some examples of investing time include:

  • Scheduling time to consistently post optimized blogs to your website
  • Maintaining a regular, strategic presence on social media with specific goals in mind
  • Investing time into your network by consistently giving quality referrals to others
  • Writing educational articles for your email newsletter and sticking to a schedule

It takes either money or time to grow your business. Sometimes it takes both. Those who are looking for magic may end up disappointed.

Where are you making your investment?