Michael Reynolds
Marketing / Social Media / Technology / Productivity Speaker and President/CEO of SpinWeb
Posts Tagged ‘service’
How was everything?
27 Sep 2009“How was everything?”
How often do we hear that? It’s a question often asked as we check out of a hotel, finish dinner at a restaurant, or shop at a store. What answer do you typically give when asked?
If you’re like most people (including myself), you answer with a simple “fine”.
Recently I checked out of a [...]
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- Tags: service
10 Customer Service Details that Matter to your Customers
In: Lifestyle| Marketing| Productivity
9 May 2009Every company talks about how great their customer service is. Put 5 business owners in a room and ask them how they are different and they will probably all say “we provide great customer service”. Great customer service is critical to building a great company but how many of us take the time to quantify [...]
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- Tags: service
The Zen of Customer Service: Ruby Receptionists
In: Productivity| Technology
2 Mar 2009Every so often I encounter a service provider that makes me so happy that I become an evangelist for the company. Apple comes to mind as my most prominent example. However, today I would like to sing the praises of Ruby Receptionists. At SpinWeb, we subscribe to Ruby Receptionists in order to create a better [...]
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- Tags: service, spinweb
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- Michael Reynolds: One other great way to integrate your website with social networks is to use socially-aware commenti [...]
- William Ott: Neat concept, doesn't work however when you have to work with classified materials that must be [...]
- Warsaw Realtor: I couldn't agree more, Michael. Many of my friends & colleagues spend so much time on face [...]
- John Kerns: Acupuncture has been known in China for ages, my mom introduced me to acupunture and i am s [...]
- Derek McClain: Each time I read about the ROWE model, I am more intrigued. I think it makes a lot of sense, especi [...]
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- Is your website an information hub or a brochure?
- How to make your website socially aware
- Your call to action should be a click
- Gathering stories on personal branding with social media
- Stop shouting from behind your logo
- I’m tired of social media
- The truth about credit card safety online
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