Posts Tagged ‘service

“How was everything?”
How often do we hear that? It’s a question often asked as we check out of a hotel, finish dinner at a restaurant, or shop at a store. What answer do you typically give when asked?
If you’re like most people (including myself), you answer with a simple “fine”.
Recently I checked out of a [...]

Every company talks about how great their customer service is. Put 5 business owners in a room and ask them how they are different and they will probably all say “we provide great customer service”. Great customer service is critical to building a great company but how many of us take the time to quantify [...]

Every so often I encounter a service provider that makes me so happy that I become an evangelist for the company. Apple comes to mind as my most prominent example. However, today I would like to sing the praises of Ruby Receptionists. At SpinWeb, we subscribe to Ruby Receptionists in order to create a better [...]




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