Course correcting as a professional speaker

Course correcting as a professional speaker

Yesterday I had the pleasure of speaking at Blog Indiana. If you’re not familiar with it, Blog Indiana is a popular blogging and social media conference in Indianapolis and is very well attended and includes some great content.

So I gave a presentation called “Internet Marketing in 90 Minutes a Week” during the afternoon slot. Now normally, I am pretty confident in my speaking. I usually get great feedback, I spend hours and hours tweaking my content to be very high value, and I genuinely love connecting with the audience.

However, at Blog Indiana I did not have an outstanding experience. It started off with some technical glitches that involved me having to use a handheld microphone instead of a lapel mic (I hate handheld mics!) so that sort of bummed me out. However, the real problem was how I was targeting my presentation. Because my title was catchy, I filled the room and they had to open up the side wall in order to accomodate everyone who attended. This was awesome and as a speaker I love to see this. However, as I was giving my presentation, I started to realize that I had made a mistake.

My presentation was not about Internet marketing, it was about content marketing – which is much more specific. In my effort to create a catchy, demand-creating title, I had boxed myself into a corner of having to deliver something sensational to a crowd that included some pretty savvy marketers. To be fair, their were some beginners in the crowd, as well, who learned a lot but a lot of the attendees were already doing a many of things I was covering and were probably not all that impressed.

As I continued the presentation, I got more and more upset with myself for getting the title out of sync with the content and I felt terrible for incorrectly setting expectations. My presentation was a great overview of how to be productive with a content marketing plan but I could tell that a lot of the attendees were there to be wowed by my supposed ability to boil all of Internet marketing down to 90 minutes.

The presentation went ok and didn’t bomb or anything and I even got some decent feedback afterward, but since I’m a perfectionist I was pretty bummed. I beat myself up over it and got really upset.

I was even more upset because I was giving the same presentation the next day as a webinar. How could I repeat the same mistake? Then I realized that I didn’t have to. Two hours before the webinar, I changed the title, tweaked a few slides to get even more specific, and then presented “Content Marketing in 90 Minutes a Week.” Guess what? It went great. I could tell that my message was flowing logically, my content was accurate and relevant, and I got a ton of great questions and lots of positive feedback afterward.

What did I learn? Well, one thing I learned was that I need to be careful when creating presentation titles. I tend to come up with titles first and then create the presentation afterward which can sometimes backfire. More importantly, however, I learned that it’s ok to fail and then course correct. Not every presentation is going to be a 100% knockout. Sometimes I will make a mistake and deliver 73%. As long as I understand what went wrong and can course correct, it makes me a better speaker.

Was it a little awkward to change my title two hours before the presentation? Sure, a little. But all I had to do was explain very honestly why I did it at the beginning of the presentation and then it was on to delivery. It wasn’t awkward because I believed in my message again.

Has anyone else had experiences like this as a speaker? I would love to hear your stories in the comments below.

Should you get paid to speak?

I love speaking. I am grateful that I am frequently asked to give presentations on marketing, technology, and other topics. It’s very fulfilling to be able to share my knowledge and experience with others and continue to develop my own skills through speaking.

I’ve noticed, however, that speaking is one of those activities that seems to sometimes come with an expectation of unpaid service. Many organizations invite speakers to present at their events but frequently do not pay for their time and expertise. I wonder why this is?

To put things in perspective, here is what goes into a presentation when I am asked to speak.

1. Creating the presentation. Whether I’m giving a presentation that I’ve already prepared or creating a new one, I spend many hours putting together my slide decks and outlines. Building a presentation is a process that takes time, inspiration, and focus. It also draws on years of experience that I have gained through my work, research, and other sources.

2. Preparation time. Before each presentation, I review my slide decks, update them as needed, and review the outlines to prepare for the upcoming presentation.

3. Promotion time. Typically when I’m speaking I will promote the event via my own means. This includes using social media and networking, all of which takes time.

4. Presentation and travel time. When I’m speaking somewhere, I need to make time to travel and present. Though I very much enjoy speaking, it also does take time that I am not able to do other things.

As you can see, quite a bit of time, effort, and experience goes into every presentation I do and I feel that it helps me makes a good case for being fairly compensated for speaking.

Now of course there are always exceptions. Often I will waive part or all of my fees if there is a strong strategic benefit to the event. Perhaps I am able to collect leads or network in a way that creates strong strategic connections. These are great reasons to waive speaking fees.

However, I do encourage organizations to consider how much hard work goes into a presentation and how valuable a speaker’s time is. Creating a proper budget for speakers will usually increase the quality of your speakers and therefore improve your attendance.

What about you? Do you think speakers should be paid?

5 emerging marketing tools you need to start paying attention to

As 2009 wraps up and we look toward the new year, it’s nice to re-evaluate plans for the upcoming year and use the holiday downtime to focus on some initiatives for 2010. I know that the holidays are a great time for vacations but it can also be a great time to work on high-level strategic items, such as business plans, marketing strategies, and processes. It’s also a good time to make some personal commitments about what you will do differently to build your business.

Here are 5 marketing tools that are becoming more relevant all the time. I would encourage you to take a serious look at these tools and decide for yourself if they can help you grow your business.

1. Blogging. Though blogging is not new, it is still uncomfortable to most people. Nobody wants to take the time to blog on a consistent basis and no one knows what to write about. Well, that may be true but at the same time, nobody wants to take out the trash, either, but it must be done if we want to run a tidy business (or household). Blogging is a fantastic way to improve search engine rankings as well as build authority. It gives you a platform for producing re-usable content, visibility, and expertise. It helps build trust with your audience and also is a great personal development vehicle. If you prefer not to write, consider a ghost blogger.

2. Twitter. Out of the big three (Twitter, Facebook, LinkedIn), Twitter is still the social network that is the scariest and strangest to most people. I encourage you to do whatever you can to get over it. Twitter is an incredibly powerful tool for communication, lead generation, and research. I see referral opportunities almost every day on Twitter that most businesses aren’t even aware of. Pick up a copy of Kyle Lacy’s “Twitter for Dummies” book or attend a SpinWeb Twitter Seminar to learn how to get started. Just don’t be scared. You can grow your business with Twitter.

3. SlideShare. I love SlideShare and I think it is an under-appreciated gem in social media. SlideShare allows you to post your presentations online and share them with others. It also allows you to create a profile to give more information about yourself, and it also allows you to capture leads from viewers. Posting your presentations online is a fantastic way to build your platform of content and authority. Many of my speaking engagements have been facilitated by my use of SlideShare to clearly publish my presentation content.

4. GoToMeeting/GoToWebinar. Going a step further than SlideShare, GoToMeeting and GoToWebinar allow you to give live demos and presentations to people anywhere in the world on an almost unlimited scale by sharing your screen with your audience. Though I prefer in-person presentations, when it’s not possible or practical to travel these tools allow you to remove geography from the equation and present your content to a huge audience from varied locations. This allows you to build your authority, reach new prospects, and capture qualified leads. It also allows your sales team to deliver rich web-based demos to anyone in the world. If you become comfortable hosting web meetings and webinars, you will open up a whole new opportunity for marketing your business.

5. Your website. Ok, so business websites are not as new as some of the other tools listed here but I have to include it because I am constantly surprised at how often organizations neglect their own websites. Your website is your primary information portal and should be an investment that supports your marketing efforts and goals. It should be well-designed, well-planned, and should have the right tools in place for your organization and your audience. An outdated, poorly-designed, or poorly-managed website is absolutely unacceptable in 2010. Make the investment in a great website.

Make 2010 a year of positive change and new ideas. Step out of your comfort zone and build your business with some tools and methods and you may not have tried before. If you have any other tools that you would like to suggest, please feel free to leave a comment here. I would love to hear what you think.

Web 2.0 Expo in New York

A couple of weeks ago I had the pleasure of speaking at the Web 2.0 Expo in New York. My session went very well and we got excellent feedback but I also had a wonderful time attending the other presentations and learning from other speakers.

The first session that really piqued my interest was “The Elephant in the Room: Social Media ROI.” It was an interesting session and the presenter did a really good job of keeping the concepts simple and productive, like reminding us that ROI is simply “(Profit – Investment) / Investment” – a concept that we sometimes over-complicate as marketers. I was a little disappointed that the presenter ran out of time because he kept answering questions from the audience rather than finishing his outline.

The next session that I really enjoyed was “Business and Community in the Facebook Era” by Clara Shih. Clara was an outstanding presenter who was very competent and had a smooth and articulate delivery. The subject matter was also more conceptual in nature, rather than technical, which made it easy for the audience to adapt the concepts to individual businesses.

From an entertainment standpoint, the highlight of the conference was “There’s a #Hashtag for That,” a Keynote by Baratunde Thurston. This presentation was absolutely hilarious and very insightful at the same time, covering creative uses for hashtags on Twitter. I’m normally not a fan of using foul language in presentations but he was so good that I was able to enjoy it anyway. Be sure to watch the video.

The last presentation that I enjoyed was “Effective Twitter for Business,” by Sarah Milstein. Sarah was a great presenter and the session was full of solid material but it was a bit more on the beginning level for my taste. It was nice validation, however, for my own Twitter presentations.

The next day was spent preparing and presenting my session, “Social Media – Secret Weapon for SEO.” I presented with John Limbocker and was sponsored by Verio. John, Janine, and everyone I worked with at Verio were fantastic and the session was a great success.

I learned a few other neat tricks, like the fact that you can place a plus sign at the end of any bit.ly URL to see its click-thru stats – even if it’s not your link. Pretty cool!

The Web 2.0 Expo was a great experience and I not only learned some great marketing and technology tips, but also gained a lot of new insights into speaking and presenting and have enjoyed polishing my own presentations as a result. I encourage everyone to take the time to attend conferences like this to continue to push your skills and knowledge to the next level. I will be able to serve my clients and my constituents better as a result of this continuous learning. I look forward to next year’s Web 2.0 Expo!